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the way it works
  1. 01

    ORGANIZE

    A map of what the business does

  2. 02

    INGEST

    The documents you already wrote

  3. 03

    AUTHOR

    A record, drafted and confirmed

  4. 04

    USE

    Ask it anything, export it whole

In: documents that already exist

Out: a record you can question

END TO END

From four hundred files to one record.

Start from a map of what your business does. Add the documents you already wrote. The software drafts a record, you confirm it, and then anyone can ask it questions.

No credit card. Five design partner places. A person replies.

Why now

The 80% is already written down.

It just isn’t connected, current, or answerable. Getting it there should take days, which is what frees the room up for the part that only lives in people’s heads.

A workshop board. One clean row of sticky notes sprawls outward into a whole wall of notes, with question marks appearing between them.
The room

Workshops & Stickies

Forty people in a room is a good tactic, it surfaces tacit knowledge and manufactures alignment. It is also an incomplete picture and a very, very expensive way to draw one. A map answers exactly the question it was drawn to answer; ask a different one and you commission another picture.

A folder holding the drawn map flies into an archive cabinet, and the drawer slides shut on it.
The archive

Everything you knew, filed where no one asks.

The wall gets photographed, redrawn, and put away, next to the design docs, the SOPs, the runbooks, the screenshots someone took for training in 2019. All written down. None of it reachable.

Documents drop into a window and become a connected graph of nodes. A question typed underneath traces a path through the graph to a confirmed answer.
The way it works

The record answers back.

Upload what already exists and it becomes one connected record you can question, not a picture drawn to answer one thing. The 80% that’s written down takes days, and the room gets the 20% that never was.

THE WORKSHOP · THE DIGITAL CANVAS

Two surfaces. The same input, and the same output.

INPUT

Forty people, one room, working from memory

The same people, remote, working from memory

METHOD

Sticky notes on a wall, a facilitator, weeks of sessions

Boxes on a screen, comments, version history

OUTPUT

One static map

ELAPSED

Measured in months, often quarters

THE WAY IT WORKS

INPUT

The documents you already wrote

METHOD

Drafted from your documents. A person confirms it.

OUTPUT

A record you can ask questions of

ELAPSED

Days

HOW DO YOU WRITE DOWN THE WAY SOMETHING WORKS?

Three ways to map a process.

What changed is the input, not the room. We deliver the 80% that exists in days, so the room gets spent on the 20% that never did.

See a finished record, with the page every element came from

the way it works

Try it on one of your own documents.

One process, free. No card, and no call.

No credit card. Five design partner places. A person replies.